Patient Relationship Management System

Octaware positioned as one of the emerging health care solution provider along with other services and offers hi-end, cost-effective, quality products in the sphere of health care domain.

PRMS refers to a product to bridge a strong relationship between patients, doctors and hospital management. PRMS achieves this by building the strong communication between doctors and patients keeping other team into loop. This helps in getting good service and attention by the individual patients and business growth for the hospitals. The easy record management features of PRMS are the strong points of this solution. Records can be maintained, access and shared easily and support various different storage formats. The Map integration, SMS alerts, Voice/Video records, Picture gallery are few of the other good features of this product.


  • Patient Information Management

  • Payment Authorization & Processing

  • Case Coordination/Referrals

  • Chronic Disease Management

  • Services Outreach/Promotion

  • Vaccination Scheduling

  • Medical tourism.

  • Tracking insurance details

  • SMS alerts to the patients and organization associated with the Hospital.

  • Bill generation of the services provided or test for the patients.

  • Relationship Management (Financial Donors, Physicians, Clinicians, Volunteers, Academic Institutions)

Productivity Features

  • Map Based Search

  • Payment Authorization & Processing

  • Reports

  • SMS Integration


  • Increase Patient Satisfaction (Admission, Billing, referrals & discharge)

  • Proactively manage chronically ill patients

  • Improve ongoing patient communication (Profiling based on illness)

  • Improve community relations (education, illness prevention) through campaigns.

  • Streamline Appointment schedules, confirmation and follow-ups

  • Automated & ongoing reminders for vaccinations & prescription alerts.